WHAT DO WE DO WITH YOUR INFORMATION?

At REYNA Limited Collections we are committed to protecting and respecting your privacy. We collect your personal data when you place an order and sign up for our marketing communications, or browse our website.

The data we collect includes details you provide to us, such as your given name and surname and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website. We use this data to:

Take your orders, process your payments and deliver the items you have purchased; provide any additional services you have requested, such as our marketing communications; give you access to services reserved for registered users.

Provide you with help and assistance via our Customer Care team; personalize your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your computer.

Under the EU’s General Data Protection Regulation (the “GDPR”), we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases. We use contact information to respond to your inquiries, send you information as part of the services, and send you marketing information (for as long as you do not opt-out). We use your email address to send you marketing (newsletters), unless you indicate a preference to opt-out and for general updates on your account. You can opt out of marketing communications at any time by clicking on the “unsubscribe” link in them.

HOW LONG DO WE KEEP YOUR DATA?

We will not retain your personal data for longer than is necessary to fulfill the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on www.shop-reyna.com, is retained in accordance with local tax law (seven years in the UK), while the data used to send you our marketing communications is retained until you ask to be unsubscribed.

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

Under the GDPR, you have the right to:

Know what personal data of yours we are processing, where that data came from and how we are using that data; ask us to update, correct or supplement the data we hold about you; withdraw consent for processing for a specified purpose; ask us to delete or erase your data from our systems; limit or oppose our processing of your data; ask us to supply the personal data we hold about you in an easy readable electronic format, or transfer that data direct to a third party nominated by you.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

• Google Ads Manager: We use Google Ads Manager to manage and optimize our online advertising campaigns. Google Ads Manager may collect and process user data for targeting and analytics purposes. Please refer to Google’s Privacy Policy for more information on how they handle your data.
• Meta Ads Manager: We use Meta Ads Manager to run advertising campaigns on social media platforms. Meta Ads Manager may collect and process user data for ad targeting and analytics. Please review Meta’s Data Policy for details.
• Google Analytics: We use Google Analytics to analyze website traffic and user behaviour. Google Analytics collects anonymized data such as IP addresses, browser types, and page views. For more information, see Google Analytics’ Privacy Policy. If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Your personal data/Cookies may be used for personalization of ads. Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at info@shop-reyna.com In all cases, please address your e-mail or letter “For the attention of the Privacy Compliance Officer’.